Privacy Policy

Overview

Patterson Law Group ("we," "us," or "our") operates pattersonpersonalinjury.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

Information We Collect

Information you provide directly: When you fill out a contact form, request a consultation, or submit a referral through our Site, we collect the information you voluntarily provide — such as your name, phone number, email address, and a description of your legal matter.

Automatically collected information: When you visit our Site, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information is collected through cookies and similar tracking technologies.

Google Analytics & Tag Manager: We use Google Analytics and Google Tag Manager to understand how visitors use our Site. These tools may collect information such as how often users visit, what pages they visit, and what other sites they used prior to arriving. Google's ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Service and Google Privacy Policy.

How We Use Your Information

We use the information we collect to:

• ✓ Respond to your inquiries and contact form submissions
• ✓ Schedule and conduct legal consultations
• ✓ Communicate with you about your legal matter
• ✓ Improve our Site and marketing efforts
• ✓ Comply with legal obligations
• ✓ Protect the rights and safety of our firm and clients

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

SMS / Text Message Communications

Patterson Law Group sends SMS (text message) communications to current and prospective clients who have provided their mobile phone number and consented to receive text messages from the firm. Consent is obtained through a signed written consent form provided as part of our client intake packet at the time of retention, or through documented verbal consent during direct communications with the firm. We do not collect SMS consent through this website.

Purpose of Messages

We use text messaging to communicate with clients about case status updates, appointment reminders, document and signature requests, settlement updates, and responses to inquiries. We do not use SMS for promotional or marketing purposes.

Message Frequency

Message frequency varies based on the status of your case and the nature of your communications with the firm. You may receive messages as needed when there are updates, scheduled appointments, or pending action items on your matter.

Message and Data Rates

Message and data rates may apply. Charges depend on your mobile carrier and your individual plan. Patterson Law Group is not responsible for any charges from your wireless carrier.

Opt-Out

You can opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After you send STOP, we will send one confirmation message and will not send you any additional text messages unless you opt back in. You may also opt out by contacting us at (817) 784-2000 or info@pattersonpersonalinjury.com.

Help

For help or more information at any time, reply HELP to any message you receive from us, or contact us at (817) 784-2000 or info@pattersonpersonalinjury.com.

Carriers

Supported carriers include AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, U.S. Cellular, MetroPCS, and most other U.S. carriers. Carriers are not liable for delayed or undelivered messages.

Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of personal information — including mobile phone numbers — are governed by the rest of this Privacy Policy. Mobile opt-in data and consent will not be shared with any third party.

Attorney-Client Privilege

Information you share with us through this Site prior to establishing an attorney-client relationship may not be protected by attorney-client privilege. Do not submit confidential or sensitive information through this Site until you have spoken with an attorney and received confirmation of representation. Once an attorney-client relationship is established, all communications are protected by applicable professional rules.

Cookies

Our Site uses cookies — small text files placed on your device — to enhance your experience and collect analytics data. You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain parts of the Site.

We use the following types of cookies: strictly necessary cookies (required for Site operation), analytics cookies (Google Analytics), and marketing cookies (Google Ads conversion tracking via Google Tag Manager).

Third-Party Service Providers

We may share your information with third-party vendors who assist us in operating our Site and communicating with you, including:

• • Formspree — form submission processing
• • Google Analytics / Google Tag Manager — website analytics
• • Google Ads — conversion tracking

These providers are contractually obligated to keep your information confidential and use it only to perform services on our behalf.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. When information is no longer needed, we securely delete or anonymize it.

Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete information we hold about you. To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: